I have playing with the site for a short time, and deposited about a dozen times. I ended up racking up 4K+ in winnings, all while following the directions and rules. When I decided to stop and cash out, I asked customer service how to, the fastest way, and if I was able to redeem. They said yes, and up until that point, great customer service. I log in a few hours later, and suddenly I cannot login because my it’s was unavailable in my region. I’m in Texas, where it is ok to play. I am fully verified to redeem as well. I’m waiting for the manager to reach back out to me to tell me how regain access. They had no issue with taking my money to purchase gold coins, but now there seems to be an issue with the legitimacy of the site and that it actually pays. Will update or re review after the manager gets in contact with met which was promised for today (11/24/25).
9126 people found this review useful
After just one day casinomeister taking on my case and contacting the casino concerned, they paid my withheld winning that they had kept for two months, I can’t thank them enough, excellent service.Highly recommended.
1413 people found this review useful
The new player bonus was very nice. Especially winning enough to cash out. It took 14 days on my first redemption. I'm currently waiting for my second redemption and it's been over 14 days. I've reached out to customer service and they are quick to respond. The only response I've received is that their redemption team hasn't reached back out to them....
0655 people found this review useful